FAQ

FREQUENTLY ASKED QUESTIONS

 Q: HOW DO I CHECK THE STATUS OF MY ORDER?

A: Upon placing your order, please allow up between 1-3 business days to have your order processed. Our fulfilment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Your tracking number will be emailed to you when your order is sent. If you did not receive any updates on your order, please email us immediately and we will do all we can to investigate.

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: HOW DO I ORDER ON YOUR WEBSITE?

A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: DOES BEER BONG SHOP PROVIDE A QUALITY GUARANTEE FOR ALL THE PRODUCTS BEING SOLD?

A: Yes we do! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience.

Q: HOW CAN I GET IN CONTACT WITH YOU?

A: We handle customer service through Facebook Messenger and email. Open up a chat with us on Facebook Messenger, or send us an email at Sales@beerbong.shop with any questions or concern that you have. 

If you have any further questions that were not answered above, please contact our Customer Service team via email Sales@beerbong.shop and we will respond as soon as possible.